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For Hotels & restaurants

Every guest message, one thread.

Arrivals, requests, reservations and departures — answered on whatever channel the guest used, with your team pulled in the moment it matters.

Book your free 15-minute Fit Check or start a 7-day free trial
Selling groups, events and private dining? See hospitality sales

See it work

One conversation, start to finish.

How The Acme Hotel keeps every WhatsApp conversation moving.

Example conversation · The Acme Hotel is fictional

1The guest

You welcome the guest. They write back.

A pre-arrival message opens the thread. Every reply gets an answer from your hotel’s own information.

Built for Hotels & restaurants

Why it fits how you already work.

  • One owner for guest messages

    Phone texts, WhatsApp, Instagram DMs and email in one inbox instead of five.

  • Your information, your voice

    The agent answers from your hours, policies and menus, in the tone you set.

  • People for the moments that matter

    Take over any thread in one click; the agent pauses while you’re in.

Compliance & privacy

Fast, and by the book.

The platform enforces consent and opt-outs on every send, so your team doesn’t have to remember to.

Security details
  • Texting requires recorded consent, and STOP is honored automatically
  • Unsubscribes and do-not-contact lists are suppressed on every email send
  • Your own isolated instance, with an audit trail on every conversation
  • A person can take over any conversation; the agent pauses while they’re in

The plan that fits

Pro, for hotels & restaurants.

WhatsApp, Instagram, Facebook and email are included on Pro. Texting guests by SMS needs Power.

Compare every plan

Pro

$499/ mo

15 agents included, up to 50 · email needs one-time Activation ($1,499)

  • Unlimited placements
  • Outbound email + Facebook, Instagram, WhatsApp Business
  • 6 sender accounts (5 email, 1 WhatsApp)
  • HTML email
  • Everything in Launch

Questions

Quick answers.

A pre-arrival message opens the thread. Every reply gets an answer from your hotel’s own information. Checkout times, amenities, reservations — handled without anyone picking up a phone.

Pro is the plan that fits. It includes outbound email and Facebook, Instagram, WhatsApp Business.

When something needs a person, your team is notified with the full conversation.

Not sure yet? Get a straight answer.

The Fit Check is a free 15-minute call with our team. Tell us how your business handles leads and messages today, and you’ll get a straight answer on whether FrenchFry fits.

Book your free 15-minute Fit Check or start a 7-day free trial

7-day free trial. A card is required; Launch starts on day 7 unless you cancel.